With Volunteering Matters - Journey Makers
Event Details
1 September - 12 October 2020
United Kingdom
About the Event
Journey Makers will are placed outside the station to advise travellers of the current restrictions regarding the coronavirus. You will be the friendly face encouraging travellers to wear face masks and adhere to social distancing guidelines to help stop the spread of the virus.

Dates: See the schedule for each station

Shift times:
7am - 10am
10am - 2pm
2pm - 5pm
5pm - 8pm
Available Roles
Journey Maker
The main role of a Journey Maker will be to provide support and guidance for the public at participating transport hubs across the UK and providing a welcome environment for people returning to work. The participating transport hubs could include major interchanges, trams, bus stations or undergrounds. All volunteers will be provided with training, PPE and a HiViz jacket. Volunteers WILL be: • Welcoming passengers to the station • Supporting passenger flow in and out of stations • Guiding passengers through new designated social distancing safe pathways • Encouraging passengers to use face coverings (in line with government advice) • Providing clear and concise verbal instructions to people moving through the station • Reassuring passengers and answering questions • Fully supported and safeguarded by the transport hub and a volunteer liaison • Provided with PPE and a high-visibility vest clearly stating you are a volunteer • Reassured by receiving training and an induction before you start Volunteers WILL NOT be: • Fulfilling any aspect of an employee’s role • Expected to know timetable information • Asked to compromise their safety Skills and Attributes: • The ability to confidently communicate with commuters • The ability to show enthusiasm and have a sense of humour • Flexibility and resilience • Be fit and healthy
Interacting with People
About Volunteering Matters - Journey Makers
Volunteering Matters: Our vision is of a society where everyone can participate in their local community through volunteering and social action
Visit hub